Study design and setting
This prospective implementation study used a quasi-experimental before-and-after design to assess the temporal impact of the FLIP bundle on patient outcomes. The bundle was piloted at a 33-bed neonatal unit in a 530-bed public tertiary referral hospital in Botswana, where 6,000–8,000 deliveries occur annually. Common neonatal diagnoses in this unit include prematurity-related complications, hypoxia-related injuries, and sepsis, reflective of global patterns of neonatal mortality, and the average length of stay is about three weeks.27 The nurse-patient ratio ranges from 1:6 to 1:12, with family members assisting in neonatal care tasks such as feeding, changing/cleansing babies, and medication administration due to staffing shortages. The hospital has a dedicated IPC program, including two full-time infection prevention nurse practitioners. Access to soap, water, and alcohol-based hand sanitizer is generally reliable in the neonatal unit; however, personal protective equipment such as gloves and gowns are frequently out of stock.
Intervention: The FLIP Bundle
The FLIP bundle was developed and implemented in six stages from October 2022 – January 2025: 1) Survey of subject matter experts (SMEs); 2) Identification of priority thematic areas; 3) Critique by local stakeholders; 4) Feedback from families; 5) 12-month pre-pilot surveillance; and 6) Six-month FLIP Pilot followed by a 12-month continuation phase (Fig. 1).
Involvement of subject matter experts
We invited 32 international SMEs to contribute to the development of the FLIP bundle. SMEs were identified through investigators’ networks and referrals, selected for expertise in neonatology, nursing, microbiology, IPC, behavioral science, lactation, and public health. Among those invited, 12 SMEs with experience in resource-limited settings across sub-Saharan Africa, Central America, and South Asia completed an electronic survey and participated in a collaborative teleconference. The survey covered key topics related to IPC and family involvement in neonatal care, including lactation, infant feeding techniques, skin-to-skin contact, skin integrity, hand hygiene, environmental hygiene, and maternal symptom screening (Supplemental Document 1: FLIP Bundle Development Survey). SMEs graded proposed interventions based on feasibility and effectiveness in resource-limited settings. The modified Delphi approach was used to build consensus through three teleconferences conducted over the course of six weeks.28
SMEs identified four core components for the FLIP bundle: hand hygiene, CHG skin cleansing, lactation support, and skin-to-skin contact. While some SMEs supported family involvement in environmental cleaning, citing potential empowerment and increased cleaning frequency, this component was ultimately excluded due to concerns about cleaning product misuse and reduced time for family-infant bonding. SMEs pointed out that in most LMIC neonatal unit settings, mothers assume > 99% of family caregiving in the hospital (by tradition and hospital policy); however, using the term ‘family’ normalizes language which is inclusive of other family members like fathers and grandparents.
Additionally, SMEs identified key barriers to implementation, including ward hierarchy dynamics, limited leadership buy-in, and insufficient staff capacity to orient families. They suggested involving ward staff in bundle development and agreed on three primary outcome metrics for evaluating the FLIP bundle: prevalence of MDRO colonization, incidence of bloodstream infections (BSIs), and in-hospital mortality rates.26
Involvement of local stakeholders
Various local stakeholders were engaged to further assess topics and interventions identified by SMEs based on perceived effectiveness and feasibility during an in-person meeting. Fifteen local stakeholders consisting of neonatal unit staff (doctors and nurses) and Ministry of Health representatives (Child Health Services) participated. Neonatal unit staff suggested FLIP bundle orientation materials be summarized in a succinct checklist to be completed with families, with priority tasks listed in order of descending priority and time-sensitivity (e.g., hand hygiene, feeding, and early human milk expression being high priority to discuss with families shortly after admission) (Supplemental Document 2: Family Handbook)
Involvement of families
Parents of infants previously admitted to the neonatal unit were invited to review an early version of the FLIP bundle. Four parents, including one whose infant survived neonatal sepsis, volunteered to share their experiences. Families expressed that such an intervention was long overdue and requested clear, written guidance outlining their roles in care tasks. The FLIP bundle was well received, aligning with botsetsi—a traditional postpartum confinement practice in Botswana, typically lasting three months—which promotes maternal and infant health and infection prevention through nutritional support and restricted visitation.29
FLIP bundle components
The piloted version of the FLIP bundle included an admission care package for families which included a moisture-wicking bag to secure personal items during hand hygiene and care tasks. The bag contained a miniature dispenser of alcohol-based hand rub, nail clippers (to optimize hand hygiene), surgical masks to reduce droplet-spread of respiratory infection, a plastic cup and cover to support hand-expression of colostrum, a pen for recording feeding volumes and skin-to-skin contact hours, and a handbook written in English and Setswana containing information on skin-to-skin contact, CHG cleansing, and general information on the care of newborns (Fig. 2). Care package contents were chosen for their affordability and importance in infection prevention.
During disbursement of care packages, families received a 20-minute group orientation shortly after admission led by study staff, covering essential FLIP bundle practices. Each session typically included three to six families. Core practices covered during the orientation included:
Breastfeeding: Families were encouraged to initiate breastfeeding and/or milk expression (by hand or pump) within 60 minutes of birth and aim for at least eight feeding sessions/expressions per day.
Skin-to-Skin Contact: Target of eight hours daily, adjusted for space limitations.
Hand Hygiene: Eleven-step handwashing protocol using soap and water before unit entry, after using the bathroom or changing diapers, and when hands were visibly soiled.30 Alcohol-based rub was used before and after infant care tasks.
CHG Cleansing: Conducted twice weekly by families with 2% aqueous CHG-impregnated wipes, supervised initially by healthcare staff. Cleansing was performed neck-to-toes for infants ≥ 1 kg and > 24 hours old. It was deferred for infants with skin breakdown, hypothermia, or when ambient temperatures were low. When families were not available, staff assisted with CHG cleansing.
Process Metrics
In the pre-FLIP and pilot phase, human milk feeding rates and skin-to-skin hours among admitted infants were monitored through weekly point prevalence surveys reviewing infant bedside logs where mothers recorded the number of feeds and/or the amount of human milk provided if fed by tube, cup, or syringe. Monitoring for key FLIP process metrics began in August 2023 with the initiation of the pilot phase and was performed by the hospital lactation support team—comprising two part-time lactation consultants and two assistants whose aims were to educate staff and families regarding breastfeeding/expression and troubleshoot common breastfeeding challenges. In January 2024, there was a monitoring gap during which time the hospital lactation team revised their monitoring strategy to address lack of observed improvement in breastfeeding and skin-to-skin contact rates. In February 2024, revised surveillance was launched, focusing on practices within the first 72 hours after birth, including time to first breastfeeding/expression across the entire postnatal ward. Twice weekly, mothers of newborns under 72 hours were interviewed at their bedside regarding feeding and skin-to-skin practices. This change aimed to prioritize the critical window for establishing lactation and skin-to-skin contact and provide timely education. Due to this methodological change, monitoring data from the revision and continuation phases are not directly comparable to earlier periods.
We monitored hand hygiene adherence of family members through direct observation by study staff during unannounced monthly audits conducted by study staff (range: 40–48 observations per month). CHG adherence was measured twice weekly through direct observation as the proportion of eligible infants (> 1kg, > 24 hours of age) who received CHG cleansing. Prior to FLIP implementation, hand hygiene and CHG cleansing were routine but not systematically monitored due to staff shortages. These metrics were formally tracked from the pilot phase onward (Supplemental Fig. 4). CHG cleansing was not conducted in the final three months of the continuation period due to a hospital-wide stock-out of CHG. An additional sensitivity analysis of the association between FLIP and outcome variables was conducted removing the last 3 months of surveillance when CHG cleansing was no longer performed; the results did not significantly differ. Informal feedback on bundle components was gathered once a week through family listening sessions and ward huddles in the pilot phase during which time misconceptions were discussed and barriers were identified (Supplemental Table 1).
Outcome metrics
The temporal impact of the FLIP bundle was assessed using three key outcome measures:
MDRO Colonization: Point prevalence surveys were used to ascertain MDRO prevalence before and during the FLIP intervention. All inpatient infants underwent culture-based screening twice monthly using perirectal and periumbilical skin swabs, regardless of previous screening results Samples were collected with flocked swabs and transported in Eswab® (COPAN Diagnostics, Murrieta, USA) systems. Samples were inoculated within 24 hours onto chromogenic media selective for: extended-spectrum cephalosporin-resistant Enterobacterales (ESCrE) carbapenem-resistant Enterobacterales (CRE) and Acinetobacter spp. (CHROMAgar ESBL, mSuperCarba, & Acinetobacter, Paris, France). MDRO colonization was defined as having visible colony growth on any selective media by 48 hours. Although Acinetobacter species were not further differentiated by resistance profile, > 90% of Acinetobacter infections in this unit are carbapenem-resistant. Therefore, any Acinetobacter growth was considered a surrogate marker for multidrug-resistant colonization. Colonization screening ran from November 2022 to October 2024 as part of a concurrent study. Thus, cumulative colonization prevalence comparisons were restricted to this period.
BSI Incidence: BSIs were identified from positive blood cultures. Likely contaminants—such as coagulase-negative Staphylococcus spp., Micrococcus spp., and diphtheroids—were excluded.31 Crude BSI incidence was calculated as the number of BSIs per total neonatal admissions. Analyses were performed both including and excluding outbreak-associated BSIs, with outbreaks defined as five or more BSIs of the same species within a four-week period, derived from previous ward BSI surveillance data. A period of four weeks with four or fewer BSIs of the same species marked the end of an outbreak period. BSI incidence was tracked for one year before FLIP implementation and throughout the entire FLIP implementation period.
In-Hospital Mortality: Mortality data were extracted from hospital registers and analyzed for temporal trends. Sepsis-related mortality was not included as hospital surveillance data does not currently link mortality data and microbiology results. Mortality surveillance spanned 12-months pre-implementation and the full 18-month FLIP implementation period.
A timeline of FLIP implementation and surveillance periods for process and outcome metrics is summarized in Fig. 3.
Statistical Analysis
We compared ward-aggregated outcome metrics on colonization, BSIs, and mortality across study periods – pre-FLIP, pilot phase, continuation phase, and both pilot plus continuation phases – using two-proportion z-tests for binary outcomes and Chi-square tests for categorical variables. We evaluated colonization based on detection of ESCrE, CRE, Acinetobacter, or any MDRO. Additionally, we assessed colonization by site of detection (skin vs perirectal) to account for differential effects of the interventions on site-specific colonization. The median number of monthly admissions during the study periods were compared using the Mann-Whitney-U test.
Ethics statement
This study was approved by the Institutional Review Boards at the University of Botswana, the Health Research and Development Committee at Botswana’s Ministry of Health (2022-HPDME18/13/1), Stellenbosch University (HREC#: S23-04-085), and the healthcare facility where this study was carried out (2022-2/2A (7)/201). FLIP orientation was voluntary for families and given that the study relied on a review of ward surveillance data, a waiver of written individual informed consent from families was granted. All process metric data were collected via paper form and then immediately entered on password-protected electronic spreadsheets.