Participants were 22 individuals with a median course of 7.5 (0.25-41) years, including nine retirees, twelve active employees, and one temporary employee. There were 12 (54.5%) female participants. The age of participants ranged from 26 to 72 (52.91 ± 11.98) years old. Table 1 shows the participants’ demographic information. The data analysis of this study identified the following five main categories,13 subcategories, and 68 codes (Table 2). The five categories: (1)cognition of CBP, (2)impact of CBP, (3)Therapeutic perspective, (4)Factors hindering access to treatment, and (5)coping with CBP.
Cognition of CBP
This category refers to patients' understanding of chronic back pain (CBP), derived from two subcategories: (1) predisposing factors and (2) perceptions of disease etiology and progression, based on the original coding framework.
Predisposing Factors of CBP
Patients reported various triggering factors for CBP onset. Symptoms often occurred unexpectedly and included pain, immobility, or movement hesitancy. Identified triggers included heavy weight-bearing, accidental sprains, falls, improper postures (such as bending or slouching), prolonged maintenance of positions (like extended sitting), physical inactivity, prolonged walking, fatigue, pregnancy, and even vigorous actions like coughing or sneezing.
Participant P1 stated: "When I was doing heavy work and lifting heavy objects, my lower back became immobile. This was my first experience of low back pain. I didn't seek hospital treatment, and the pain resolved spontaneously."
P5 reported: "While lifting an object from a low seat, I extended my back and couldn't move."
P19 described: "Sometimes I suddenly experience considerable discomfort. My lower back becomes acutely uncomfortable, likely due to prolonged sitting. One episode occurred while lying sideways on a soft sofa watching television."
Perceptions of CBP
Some patients attributed CBP to aging, viewing it as musculoskeletal deterioration accompanying physiological decline. Others associated it with occupational factors like prolonged sitting, or self-perceived bodily neglect and overexertion. Patients characterized CBP as having multiple potential diagnoses, uncertain etiology, recurrent nature, chronic duration, and poor curability.
P3 stated: "I've received outpatient therapy for years with recurring episodes."
P7 explained: "I don't attribute it to anything specific - it's simply age-related."
P9 noted: "It may relate to work-related sitting, or possibly age-related tendon degeneration."
P11 recounted: "Initially, diagnoses varied from bone fracture to disc herniation. After physical examination here, the doctor diagnosed lumbar muscle strain."
Impact of CBP
CBP affects patients multidimensionally, primarily impairing physical functioning, social functioning, and emotional functioning, with consequent reduction in quality of life.
Physical Functioning
CBP significantly compromises activities of daily living including self-care, weight-bearing, standing, walking, flexibility, bending, turning, squatting, sitting, lying down, rising from positions, maintaining postures, movement, exercise, excretion, and sleeping.
P7 described: "My back seems less flexible than before; I've started protecting it and avoid bending forward." This activity avoidance reflects long-term physical restriction. Physical limitations also affect health management behaviors; P16, who has diabetes, discontinued his walking-based glycemic control regimen due to back pain: "I stopped walking, my blood sugar rose. When I resumed walking along the river, my sugar decreased but my back started aching."
During acute episodes, basic self-care abilities (dressing, brushing teeth, washing, eating, turning, toileting) become severely compromised. P10 reported: "All activities were restricted for two weeks to a month. After two weeks, I could finally put on socks."
Sleep disruption was also common. P8 stated: "Back pain prevents sleep, forcing me to walk for relief."
Social Functioning
Physical limitations restrict social behaviors, reduce leisure activities, hinder childcare and housework, affect family roles, and impair work capacity.
P4 noted: "All activities decreased because I needed bed rest." CBP impedes desired activities and social participation, creating challenges in relational integration. P16, who enjoyed ball sports, reported when asked about continued participation: "Absolutely not. I'm an elderly man with back impairment - young players exclude me."
Physical constraints prevent childcare and domestic tasks, affecting family functioning. P15 said: "I don't dare hold children," while P8 added: "I can't bend to help my children retrieve dropped items, but we maintain relationships through communication."
Work impacts were particularly salient. Some patients continued working despite pain, others changed jobs, while some experienced unemployment or early retirement. P20 described productivity loss: "My efficiency decreased significantly. I feel uncomfortable and depressed - how can I work when unwell?" P10, a massage therapist, noted: "I avoid certain techniques, apprehensive they'll trigger back pain."
Emotional Functioning
Patients compared their current and pre-illness selves, experiencing worry and fear about their future. Limited self-efficacy and perceived loss of control generated anxiety, depression, irritability, and fear.
P9 expressed irritability: "Constant unrelieved pain inevitably causes irritability - illness frustrates anyone." Worry was prevalent, particularly among long-term sufferers. P4 feared progression: "I worry it will worsen and disrupt my normal life. What will happen when I'm older?" P10 reported occupational concerns: "I worried about my career prospects while still young."
Movement-related fear was prominent. P17 stated: "I feel nervous, anxious, afraid - what if I couldn't walk?" P9 avoided exercise: "I didn't dare cycle," and P16, formerly active, said: *"I previously walked 20,000–30,000 steps daily but now hesitate."*
Unpredictable onset and uncontrollable pain create frustration about present limitations and future uncertainty, collectively diminishing quality of life and fueling desires for normalcy.
Therapeutic Perspectives
Patients demonstrated medication hesitancy, surgical concerns, and preference for conservative treatments like massage. Four subcategories emerged: views on pharmacotherapy, surgery, massage, and treatment expectations.
Views on Pharmacotherapy
Most patients avoided analgesics, perceiving limited efficacy and tolerable pain levels. P6 stated: "I won't take painkillers. My cartilage issue isn't severe enough." Some acknowledged acute-phase utility. P11 noted: "During severe episodes, bed rest and analgesics are essential."
Views on Surgery
No respondents underwent surgery, emphasizing concerns about efficacy and safety. Most declined surgical intervention due to fear and outcome uncertainty. P3 explained: "I avoided surgery because it seemed frightening and unsafe - what if I worsened?" P21 felt unqualified: "Surgery isn't warranted yet; long-term conservative treatment should suffice." P6 viewed it as last-resort: "Surgery should only be considered when alternatives fail."
Views on Massage
All participants received massage therapy. They perceived it as conservative treatment that unblocks acupoints, relaxes muscles, promotes circulation, and improves lumbar curvature. Patients reported relief from pain, discomfort, stiffness, muscle relaxation, and sleep improvement, with additional comfort and relaxation benefits.
P3 described: "It's quite relaxing. I feel comfortable after each session."
P7 stated: "Massage relaxes superficial muscles and dredges acupoints."
P10 commented: "It provides prompt pain relief. I believe static lesion repair might be effective."
Treatment Expectations
Some patients accepted incurability, seeking only symptom relief, prolonged remission, shortened episodes, and reduced treatment frequency. Others hoped for cure. Additional expectations included restored physical function, unrestricted movement, walking ability, unimpaired work capacity, and improved quality of life.
P1 stated: "It can't be cured, but hopefully pain can be reduced."
P3 expressed: "I just want unrestricted movement. At my age, I don't expect to regain youthfulness."
P10 wanted: "Prolonged remission since pain recurred regularly initially. During recurrences, I hope for shorter duration, reduced intensity, improved quality of life, and extended work capacity without daily life disruption."
P20 emphasized appearance preservation: "Body image shouldn't be affected."
Factors Hindering Access to Treatment
Barriers included temporal constraints and disease characteristics.
Temporal Factors
Patients reported significant time commitments for treatment, waiting, travel, and frequent appointments, particularly conflicting with work obligations. P21 explained: "During severe periods, I visited twice weekly, but frequent leave-taking is problematic with my busy work schedule."
Disease Characteristics
Diagnostic uncertainty created initial specialty selection difficulties. P13 stated: "Initially, I didn't know which specialty addressed back pain." Mobility limitations prevented hospital access. P10 noted: "I couldn't travel to hospital due to restricted movement." Elderly patients faced technological barriers. P3 reported: "I struggle with mobile technology. Hospital digital payment systems requiring code scanning are inconvenient."
Coping with CBP
Coping encompassed attitudes and strategies toward disease management.
Coping Attitudes
Some patients maintained hope despite temporary relief. P16 stated: "I'll persist with treatment for two years if it brings eventual improvement." Others accepted chronicity through normalization. P11 said: "I no longer distress over it - prolonged duration has led to acceptance."
Coping Strategies
Patients employed medical consultation, self-management, and tolerance. Professional guidance was prioritized. Self-management included body awareness, activity modification, self-applied patches, firm bedding, stretching, and movement. During public pain episodes, patients often tolerated discomfort.
P2 described: "I use firm bedding with padding and apply topical rubbing."
P4 reported: "When back pain strikes at work, I endure it and rest," adding: "I seek immediate medical care when symptoms appear."